Статья: The social institution of citizens' appeals to authorities: establishment and operation in Russia Автор: Меженин Ян Эдуардович (Mon, 09/05/2016 - 14:18)
The book considers the social institution of citizens' appeals to the authorities through dialogue prism between citizens and government. It studies the effectiveness of the functioning and risks of the dysfunctional social institution of citizens' appeals to the authorities in the context of civil society development in Russia. It describes the results of a sociological survey of citizens in government. It analyzes the results of empirical research of citizens via electronic media. It presents the Institute's complaints not only from citizens but also from authorities. It analyzes the problems and ways of increasing the efficiency of interaction between authorities and citizens.
The monograph is addressed to managers and specialists of work with appeals of citizens departments, sociologists, political scientists, specialists in public relations and all those interested in problems of Russian society.